Refund Policy

1. Eligibility for Refunds

Refunds are provided under the following conditions:

  • Refund requests must be made within 7 days of payment for a service or product.
  • Refunds will only be considered if the issue with the service/product cannot be resolved by our team.

2. Non-Refundable Services

  • Initiated Projects: Once a project is initiated, no full refund will be possible. A partial refund may be provided after deducting the cost of services rendered until the cancellation date.
  • Product Subscriptions: For products purchased on an annual or subscription basis, refunds will not be issued if the product has already been used or accessed.
  • One-Time Payments: One-time paid services are non-refundable after delivery.

3. Refund Calculation

Any refund will be processed after deducting the cost of services already availed or delivered. This includes:

  • Time spent on the project.
  • Resources allocated.
  • Any applicable administrative or setup costs.

4. Refund Process

  • Submit your refund request via email to support@netstager.comwith relevant details.
  • After evaluation, approved refunds will be processed within 7-10 business days.

5. Contact

For refund-related inquiries, reach out to us at support@netstager.com.